Shippi sells flat-rate parcel shipping within the UK. £2.50 for any parcel, to any UK address in England, Scotland, Wales or Northern Ireland. Any parcel up to 5 kg, with no minimum parcel size, within Royal Mail’s parcel limit of 61 × 46 × 46 cm. You print the label, drop the parcel at any Post Office branch, and delivery runs on the Royal Mail network.

There is no subscription, no minimum, and no contract term. You can stop using Shippi at any time and owe nothing beyond labels already bought.

Keep your password to yourself and tell us if you think someone else has it. What happens under your login is your responsibility until you do. You must be a real business or person shipping real parcels; accounts created to probe, resell, or abuse the service will be closed.

Anything legal to post in the UK. Royal Mail’s prohibited and restricted items rules apply to every parcel: no dangerous goods, no prohibited items, nothing misdeclared. A parcel that breaks those rules can be held or destroyed by the carrier, and the label is not refunded.

Declare honestly. The flat rate depends on the pool being honest — deliberately wrong declarations are grounds for closing an account.

The price is on the label when you buy it: £2.50, in pounds sterling. A bought label is a purchased shipment; unused labels can be voided within 30 days for credit.

Delivery times are estimates, not promises — distance changes how long a parcel takes, never what it costs. Lost or damaged parcels are covered up to £100 of declared value; tell us within 30 days of the ship date and we make it right or refund the label and the declared value.

Running the service with care and honesty. Beyond the claims coverage above, our liability for any parcel is capped at what you paid us for it. We are not liable for indirect losses — missed sales, contracts, or goodwill.

You can close your account whenever you like. We can close an account that breaks these terms, with notice and the reason. Either way, shipments already in the network finish their journey and paid balances are settled.

These terms are governed by the laws of England and Wales. Nothing in them limits the rights you have under the Consumer Rights Act 2015 where it applies to you. If a term is found unenforceable, the rest stand. Royal Mail is the carrier; nothing here implies Royal Mail endorses Shippi.

Questions: hello@shippi.co.uk. A person answers.